We hope you are staying safe–wherever you are!
Below is more information on how this will affect your current & future orders.
To keep our team and our customers safe, under the COVID-19 Protection Framework (traffic lights), our showroom is open via appointment or walk-in however, we will require proof-of-vaccination, via your vaccine passport, before allowing entry.
If you would like to make a virtual appointment, please email us at firstname.lastname@example.org
Our online store is open 24/7. However, due to Omicron cases increasing and staff isolation it is affecting our delivery times. Our number one priority is to keep our network running safely while delivering your order in a timely manner.
With the above in mind please allow a few extra days for delivery- if you are located within Auckland we recommend you make use of our contactless pick-up option when checking out.
If you have any further questions, we’re always happy to help!
Our customer service team are online as usual, so please reach out through live chat from 11.00am - 4.00pm weekdays, or email us at email@example.com
We're beyond excited to to be making jewellery for you and, as a small business navigating through this challenging time, we appreciate your ongoing patience and support – thank you!
Stay safe and take care x